Fully online course

Course duration
Short courses

Recommended study
Most courses require 4 hours

Study requirements
No existing qualification required

Great addition to your CV

Interact across different devices
PC, laptop, phones and tablets

Certificate
Receive an e-certificate upon completion

Official CPD certified courses

Cost

Any single module £30
Any group of modules from £100 (see below for further details)
All 20 modules £280 (access for 12 months)

Our CPD courses are short online courses offering a variety of subjects essential for staff working in the optical practice.  All the courses are CPD accredited and on completion you will receive a certificate, so start now to build up your portfilio and increase your confidence.

Once enrolled you can access your CPD at any time and any where you choose and with no programme to work to you can complete your chosen course at a pace that suits you.

The courses can be used for new staff who may be learning the subject for the first time and can enhance the in practice training, or can be used as refresher for current staff.

We offer a number of ways to enrol, either by individual module, a block of specific topics, or all of our CPD modules for a period of 12 months and all the details and application forms can be found below.

health & safety

An understanding of how to effectively prevent and control the spread of infection is crucial in ensuring that individuals do not unknowingly cause their family, friends, colleagues and any other people that they come into contact with to become unwell.

By completing this course, you will be equipped with a greater understanding of how to prevent and control the spread of infection, both in the workplace and in the home. You will also gain knowledge of how to identify infections, as well as the different types of infection. This course requires 4 hours study.

You can study this course on its own for £30, or as part of the Health & Safety group for £180, apply below.

This course is split into four manageable sections:

Section 1: Introduction to infection control

Section 2: Identifying infections

Section 3: How to reduce the risk of infection in the workplace and the home

Section 4: The importance of hand washing

Do you live in the UK? Health and safety training courses are highly respected by many employers, and having this course on your CV could be very beneficial. This short, auto-marked programme will give you the knowledge you need to carry out risk assessments and to identify and control the risks from common workplace hazards. You will need to study for 4 hours for this course.

You can study this course on its own for £30, or as part of the Health & Safety group for £180, apply below.


Section 1: Roles and responsibilities for health, safety and welfare at work: In this section, you will develop your understanding of employers’ and employees’ duties relating to health, safety and welfare. It covers the requirements for training and competence in the workplace and how to effectively communicate health and safety information.

Section 2: How risk assessments contribute to health and safety: You will cover the meaning of the terms ‘hazard’ and ‘risk’, how risk assessments are carried out and how they contribute to a reduction in workplace accidents and ill health.

Section 3: Identifying and controlling risks from common workplace hazards: This module will enable you to identify hazards in the workplace, understand how hazards can cause harm or damage and learn the risk controls for common hazards.

Section 4: Procedures for responding to accidents and incidents at work: In this section, you will cover the common causes of workplace accidents and ill health, the actions to take following an incident at work and the importance of recording incidents, accidents and ill health accurately.

Are you looking to study a COSHH course online? This short, auto-marked programme will provide you with the knowledge you need to undertake a COSHH risk assessment and to classify different hazardous substances and how they cause harm to the body. This module requires 4 hours study.

You can study this course on its own for £30, or as part of the Health & Safety group for £180, apply below.

 

Section 1: The importance of COSHH risk assessments: In this section, you will develop your understanding of the reasons for conducting COSHH risk assessments and the main legislation relating to COSHH risk assessments.

Section 2: Types of hazardous substances: Upon completion of this section, you will be able to identify and classify different forms of hazardous substances and how these substances affect the body to cause harm.

Section 3: Controlling risks from hazardous substances: This section helps you to understand the factors to consider when assessing risks from exposure to hazardous substances, covering the hierarchy of controls in relation to hazardous substances.

Section 4: How a COSHH risk assessment is carried out: In this section, you will study the stages of a COSHH risk assessment and the circumstances in which a COSHH risk assessment should be reviewed.

 

Are you looking to complete your DSE training online? This short, auto-marked programme will give you the knowledge you need to understand workplace risks and how to identify and remove any likely hazards. This course requires 4 hours study.

You can study this course on its own for £30, or as part of the Health & Safety group for £180, apply below.


Section 1: The importance of DSE risk assessments: In this section, you will develop your understanding of the reasons for conducting risk assessments and the main legislation relating to DSE risk assessments.

Section 2: Controlling the risks from DSE workstations: This section will build your knowledge of the principles of good DSE workstation design, the main causes of ill health relating to DSE use and the corrections that can be made to workstation design to control risks.

Section 3: Carrying out a DSE risk assessment: Upon completing this section, you will understand the stages involved in a DSE risk assessment and the circumstances in which a DSE risk assessment should be reviewed.

Are you interested in studying one of our CPD accredited courses? This short, auto-marked programme will give you the knowledge you need to understand fire hazards and risks and how to effectively identify and control any hazards. This course needs 4 hours of study to complete.

You can study this course on its own for £30, or as part of the Health & Safety group for £180, apply below.

 

Section 1: Fire hazards and risks: In this section, you will learn about how fires are caused in the workplace, the fire triangle, hazards during or after a fire and the characteristics of fire and smoke spread.

Section 2: Controlling fire risks: This section will build your knowledge of identifying and controlling fire hazards at work. You will also learn what is meant by the term ‘means of escape’ in relation to fire hazards and will look at typical components of this. The principles of extinguishing fires will be covered, along with the use of portable firefighting equipment and fixed firefighting systems.

Section 3: Fire safety management: Upon completing this section, you will understand the duties of employers and employees in relation to workplace fire safety, how to undertake a simple fire safety inspection and the stages of a fire risk assessment.

Section 4: The role of the Fire Warden: In this section, you will work towards an understanding of the role and function of the Fire Warden and the contents of a fire safety briefing.


Interested in completing one of our health and safety courses? This short, auto-marked programme will give you the knowledge you need to understand the risks associated with manual handling and how to deal with these risks.

You can study this course on its own for £30, or as part of the Health & Safety group for £180, apply below.


Section 1: The reasons for safe manual handling: This section covers the injuries and ill health associated with incorrect manual handling, the employers’ and employees’ duties and the consequences for non-compliance with health and safety requirements at work.

Section 2: How manual handling risk assessments contribute to health and safety: You will develop your understanding of the hazards and risks in manual handling work, the process for carrying out a manual handling risk assessment and the principles of the risk control hierarchy for manual handling.

Section 3: Principles, equipment and testing requirements for manual handling safety: In this section, you will cover the principles of safe movement for manual handling, the types of equipment used for manual handling tasks and the requirements for testing, servicing and examining manual handling and lifting equipment.

Section 4: Applying safe manual handling principles: This section covers efficient and safe manual handling principles, including moving a load manually on your own, using manual handling aids and equipment, and undertaking a manual handling task as part of a team.

Are you looking to complete a first aid training course? UK employers are always interested in candidates who have first aid training, so this course would be a great addition to any CV. This course aims to provide you with the knowledge you need to understand the key areas of first aid. The course will enable you to increase the safety of yourself and others in the workplace and in other everyday environments. This is a great course for anyone who is interested in first aid, as it will provide you with crucial skills that apply to all aspects of work and everyday life. This course requires 4 hours study to complete.

You can study this course on its own for £30, or as part of the Health & Safety group for £180, apply below.

Section 1: The role of the first-aider: In this section, you will look at what first aid is, what shock is, the key aims of first aid, managing infection, the contents of a first aid kit and the importance of reporting and recording workplace accidents.

Section 2: Managing an emergency: This section covers the methods used to approach incidents and manage an emergency. You will look at different ways of identifying dangers to a casualty and eliminating common dangers in an emergency.

Section 3: Basic patient assessment skills: You will learn about primary and secondary surveys that can be used when assessing a casualty in this section. You will also look at how to observe a casualty and observe their breathing and pain.

Section 4: Minor injuries: This section covers the techniques used for administering first aid for small cuts and grazes, for minor burns and scalds, for a casualty with a burn and for small splinters.

legal & compliance

The General Data Protection Regulation (GDPR) came into effect in Europe on 25th May 2018 and was designed to modernise laws that protect the personal information of individuals. It is essential that anyone who handles personal information is aware of GDPR and how to adhere to it in their work practices.

By completing this course, you will be equipped with a greater understanding of GDPR, including how to apply its principles in your work and how it promotes the rights of individuals in relation to data collection and management. This course requires 4 hours study.

You can study this course on its own for £30, or as part of the Legal & Compliance group for £120, apply below.

This course is split into four manageable sections:

Section 1: What is GDPR?

Section 2: Principles of GDPR

Section 3: Rights of the individual under GDPR

Section 4: Your role in relation to GDPR.

Interested in studying one of our part-time nursing courses? This course aims to give you the knowledge you need to understand the impact of and key issues surrounding the safeguarding of adults and children. This includes how to recognise, respond to and reduce the likelihood of abuse. You will need to study for 4 hours for this course.

You can study this course on its own for £30, or as part of the Legal & Compliance group for £120, apply below.

 

Section 1: Understanding the principles of safeguarding adults: In this section you will cover the main types of abuse and harm an individual may be at risk of experiencing, as well as the importance of being treated with dignity and respect when coming forward about a case of abuse.

Section 2: Reducing the likelihood of abuse: This section covers the expected levels of dignity and rights within a care environment and you will examine the importance of individualised care, the various safeguarding policies in place and managing potential risks.

Section 3: Responding to suspected or disclosed abuse: In this section you will look at what course of action to take if abuse of an adult is suspected, as well as local whistleblowing policy procedures.

Section 4: Protecting people from harm and abuse – locally and nationally: This section covers possible barriers to alerting or referring relevant agencies to an alleged case of abuse, as well as legislation in place currently which relates to the sharing of information.

 

Section 5: Safeguarding children: This section explores what procedures to follow if a child or young person is suspected of experiencing abuse.

Are you looking to improve your knowledge of rights and responsibilities by completing an employment rights and responsibilities course? This course covers all the key information needed to understand the key roles, rights and responsibilities of both employees and employers in the workplace. You will learn who is responsible for specific things in the workplace, and the legislation that supports rights and responsibilities in the workplace. The course also provides you with advice and guidance in relation to what you can do if your employer or an employee is not adhering to their responsibilities. This module requires 4 hours study.

You can study this course on its own for £30, or as part of the Legal & Compliance group for £120, apply below.

Section 1: Rights and responsibilities: This section covers the rights and responsibilities of both an employee and an employer in the workplace. You will also learn about general employment law and the Employment Rights Act.

Section 2: Confidentiality and data protection: This section provides you with key information about Data Protection legislation and how both employers and employees within a business are legally obliged to respect confidentiality. This section covers the eight strict rules known as ‘data protection principles’, which are crucial in any organisation that deals with data of both employees and customers.

Section 3: Advice and guidance: The final section covers the help available to employees should they experience any issues with employers – including help at work, joining trade unions and useful sources of relevant advice. You will learn where you can find help if you need some advice in relation to your rights and responsibilities at work.

Internet safety courses highlight to potential employers that you are a confident and competent user of both computers and the internet, which is crucial for many job roles. This course aims to increase awareness of e-safety and improve knowledge of the dangers online when using the internet. This course is designed to highlight particular areas of concern for internet users, such as sharing personal information online and the possibility of being groomed online. This course requires 4 hours study.

You can study this course on its own for £30, or as part of the Legal & Compliance group for £120, apply below.

Section 1: Features of the internet: In this section, you will develop your awareness of what the internet is and consider the advantages and disadvantages of the internet.

Section 2: How adults, children and young people use the internet: You will discover how to access the internet and consider how people of all ages use the internet, including how they communicate and their online shopping trends. This section also includes information on how to be safe when social networking.

Section 3: Risks associated with using the internet: In this section, you will be introduced to how your personal information is shared online and learn about cookies, risks to safety and privacy, cyber bullying and trolling. You will also discover how to prevent cyber bullying and risks to your privacy, and you will cover the warning signs of internet grooming.

Section 4: Staying safe when using the internet: This section will cover the signs and symptoms of online abuse to help you recognise if someone is being abused online. You will also discover how to report online abuse and how to support victims of internet abuse.

Section 5: Recognising online propaganda: This section covers the benefits and importance of recognising propaganda. You will develop your understanding of the meaning of propaganda, propaganda techniques and how to protect yourself online.

Are you interested in studying one of our CPD accredited courses? This course introduces you to the key aspects of equality and diversity and the importance of equality and diversity in the workplace, in society and in communities. You will look at the main principles of equality and diversity, the rights and responsibilities of both employers and employees in the workplace, diverse communities and the importance of working or learning in a place that promotes diversity. This course needs 4 hours of study to complete.

You can study this course on its own for £30, or as part of the Legal & Complaince group for £120, apply below.

This course looks at the definitions and concepts associated with equality and diversity and examines prejudice and discrimination alongside exploring the Human Rights Act (1998) and its legacy. You will look at the processes that are in place to protect and maintain equality and diversity in the workplace and in educational organisations. Within this course, you will also look at how diversity enriches community life, as well as the multiple threats that sadly still exist today which threaten the development of increased equality and diversity.

mental health & wellbeing

This course will increase your knowledge and understanding of mental health and covers the social and personal effects of mental ill health, cultural diversity and mental health issues, responses to mental health issues and looks into the skills needed when working in mental health. This course can help you to achieve a career in the health and social care sector.

This course is an ideal starting point if you are interested in mental health, either for your personal life, or professional interest. The course is accessible for anyone aged 16 or over, as the online content is interactive and engaging. This course requires 8 hours study.

You can study this course on its own for £30, or as part of the Mental Health & Wellbeing group for £120, apply below.

This course is split into four manageable sections:

Section 1: What is meant by mental health

Section 2: The social and personal effects of mental ill health

Section 3: The responses to mental health issues

Section 4: Cultural diversity in relation to mental health issues.

Are you looking to increase your understanding of anxiety by completing an anxiety training course? This short, auto-marked programme will give you the knowledge you need to understand the causes and effects of anxiety, along with its management. You will need to study for 4 hours for this course.

You can study this course on its own for £30, or as part of the Mental Health & Wellbeing group for £120, apply below.

 

Section 1: The meaning of ‘anxiety’ and ‘panic attack’: In this section, you will learn what is meant by the terms ‘anxiety’ and ‘panic attack’.

Section 2: Causes of anxiety: You will study the possible causes of anxiety in this section.

Section 3: The effects of anxiety: This section covers the physical and emotional symptoms of anxiety and the effects of anxiety on an individual and their family and friends.

Section 4: How ways of thinking and behaving affect anxiety: You will look at what happens in a cycle of negative thinking, how an individual’s personality and outlook on life can increase or decrease anxiety and the effects of positive thinking.

Section 5: Anxiety management and support: In this section, you will cover examples of self-help for anxiety, activities to manage anxiety, and local support and treatment.

Are you looking to increase your understanding of depression? Why not complete our Understanding Depression training course? This course aims to give you the knowledge required to understand the impact of and key issues surrounding depression and anxiety – an essential skill for anyone who works with individuals who have depression and anyone who would like more information on this subject for personal reasons. This module requires 4 hours study.

You can study this course on its own for £30, or as part of the Mental Health & Wellbeing group for £120, apply below.

Section 1: The meaning of ‘depression’: In this section, you will look at the difference between ‘feeling low’ and clinical depression, alongside examining the key facts about depression.

Section 2: The cause of depression: In this section, you will cover the causes and symptoms of depression and will also look at individual experiences and case studies from those who have experienced the condition.

Section 3: The effects of psychotic depression: In this section, you will understand exactly what psychotic depression is, develop the skills required to identify those suffering from it and begin to explore ways in which to begin dealing with the condition.

Section 4: Effects on the individual, family and friends: You will understand how depression affects an individual’s life, as well as the lives of their family and close friends.

Section 5: How the demands of daily life can maintain depression: This section covers the demands of modern, daily life and how they can manifest themselves into various forms of depression. You will also be introduced to techniques for managing these pressures and demands.

Section 6: Depression management and support: You will cover the possible treatments and local resources which can help sufferers of depression and psychotic depression.

Interested in completing some stress management training? UK employers reported that 12.5 million working days were lost due to work-related stress, depression or anxiety in 2016/17, so learning to manage stress can have a significant, positive effect on your mental well-being. This course aims to give you the knowledge required to understand the impact of and key issues surrounding stress and raise awareness of the harmful effects stress can have on individuals and those closest to them. The course is ideal for anyone who would like more information on this subject for personal reasons, or anyone who would like to work with, and support, individuals with stress. This course requires 4 hours study.

You can study this course on its own for £30, or as part of the Mental Health & Wellbeing group for £120, apply below.

Section 1: The definition of stress: In this section, you will understand the definition of ‘stress’, the causes and effects of stress and internal and external demands of stress and how these can be effectively managed.

Section 2: Causes of stress: You will examine in greater detail: the main causes of stress, stress in the workplace and the general fear of feeling a lack of control over one’s own life.

Section 3: The effects of stress: In this section, you will identify the physical effects of stress, the body’s reaction to stress and the possible side-effects it can have on our health.

Section 4: Internal and external demands in daily life that can cause stress: You will cover, in more detail, the internal and external demands present in daily life that can cause and heighten levels of stress.

Section 5: Stress management and support: This section introduces the steps that can be taken to reduce the arduous demands we experience in life which can lead to stress.

The Mental Capacity Act (2005) is a key piece of legislation that protects the rights of individuals who lack capacity, as well as providing legal protection to those who provide care, support and treatment for individuals who lack capacity. The Act also outlines what constitutes as restraint and the factors which make restraint lawful.

By completing this course, you will be equipped with a greater understanding of the importance of the Mental Capacity Act (2005), the key elements of the Act and restraining an individual who lacks capacity.

This course is ideal for anyone who wishes to gain or improve their knowledge of the Mental Capacity Act (2005) and how this affects the care provided to individuals who lack capacity. Anyone who currently works in, or is looking to work in, a health and social care setting would benefit from this course, as would anyone who would like to improve their understanding of the Act for personal reasons. This qualification is suitable for learners aged 16 and above.

This course needs 5 hours of study to complete.

You can study this course on its own for £30, or as part of the Mental Health & Wellbeing group for £120, apply below.

Section 1: The importance of the Mental Capacity Act (2005): This first section covers how the Mental Capacity Act (2005) empower people to make decisions for themselves and protects people who lack capacity, as well as why effective communication is important when working with a person who may lack capacity, amongst other topics.

Section 2: Key elements of the Mental Capacity Act (2005): This section explores the five statutory principles included in the Mental Capacity Act (2005), as well as how the Act gives legal protection to workers providing care and treatment for individuals who lack capacity, amongst other topics.

Section 3: Restraint: The final section covers that range of actions that amount to restraint, the factors which make restraint lawful under the Mental Capacity Act (2005), and the actions that are necessary to ensure that a person is lawfully ‘deprived of their liberty’.

personal development

Our Dementia Awareness course will provide you with the vital knowledge needed to begin tackling dementia, through understanding what it is and how to support those who are affected by it. This course requires 4 hours study.

You can study this course on its own for £30, or as part of the Personal Development group for £100, apply below.

 

Section 1: Understanding what dementia is: In this section, you will build your understanding of what dementia is, the key functions of the brain that are affected by it and why other conditions may be mistaken for dementia.

Section 2: Understanding key features of theoretical models of dementia: On completing this section, you will be able to accurately identify models of dementia within health and social care and understand dementia as a disability.

Section 3: Know the most common types of dementia and their causes: You will learn about the most common causes of dementia, the signs and symptoms of these and the risk factors. You will also identify the prevalence rates for different types of dementia.

Section 4: Understanding factors relating to an individual’s experience of dementia: This section covers how different individuals may experience living with dementia depending on age, type of dementia and level of ability and disability. You will also learn about the impact that the attitudes and behaviours of others may have on an individual with dementia.

Are you looking to improve your customer service skills by completing some advanced customer service training? This course provides you with key knowledge in relation to the principles of customer service and what it takes to deliver good customer service. You will look at how customer’s needs and expectations are identified and the importance of customer service in an organisation. You will gain the crucial skills you need to be a successful customer service advisor, such as handling complaints from customers and the legislation that relates to customer service. You will need to study for 4 hours for this course.

You can study this course on its own for £30, or as part of the Personal Development group for £100, apply below.

Section 1: The principles of customer service in an organisation: In this section, you will begin to identify products and services provided by the organisation in which they work – the policies and procedures for customer service and the potential consequences of offering poor customer service.

Section 2: How customer needs and expectations are identified: You will look at how to identify and meet customer expectations in this section, and will learn to attend to situations where certain expectations cannot be met, potentially leaving a customer upset or frustrated.

Section 3: How to balance customer expectations against the organisation’s offer: In this section, you will work towards understanding the effect of resource and financial implications, and situations in which customer service is limited and will learn how to meet customer expectations outside of the organisation’s offer.

Section 4: How complaints are handled: This section helps you understand what leads to customer complaints, the procedures to find a resolution for a customer complaint, the differing effects of complaints and why complaints are monitored.

Section 5: Legislation relating to customer service: You will look at the customer-related legislation that affects customer service, individual health and safety responsibilities and gaining approval to make changes to procedures and practices.

Are you interested in studying our Personal Money Management course? This course will enable you to think about your money more carefully and will help you to budget more specifically. You will become more aware of what you are spending daily, weekly and monthly, as the course encourages you to evaluate your spending and how necessary this is. This module requires 4 hours study.

You can study this course on its own for £30, or as part of the Personal Development group for £100, apply below.

 

Section 1: Understanding personal money management: This section helps you to change your attitude towards money and learn how to make savings in order to manage your money better and see it go further. Explore credit, the many different types and the cost of borrowing (including the dangers of the consequences following missed payments.)

Section 2: Applying methods for personal money management: Work out which daily methods suit you best by exploring different ways to save. In this section, you will understand what amount of your earnings you actually take home on pay day after tax and national insurance deductions, as well as examining other potential deductions and entitlements you are eligible for.

Are you looking to complete a healthy eating course? Online materials and assessments make this course accessible to anyone, anywhere. This course will give you the knowledge you need to understand a wide variety of health issues and consider the key aspects of healthy eating when you are preparing meals for yourself and other people. You will become more aware of your own diet and the methods you can use to ensure you manage a healthy diet. You will consider different aspects of food, such as flavour, texture and colour, and studying this course will change the way you plan your food and think about your diet. This course requires 4 hours study.

You can study this course on its own for £30, or as part of the Personal Development group for £100, apply below.

Section 1: Diet and health: In this section, you will understand the meaning of the term ‘diet’, what a healthy diet looks like and how to enjoy and maintain a balanced diet. This section covers topics such as energy and its sources, lifestyle, obesity and the positives and negatives of salts.

Section 2: Components of a healthy diet: In this section, you will identify different food groups, better understand a balanced diet and gain a range of information relating to how best to keep your body healthy.

Section 3: Nutrients and their role in maintaining health: In this section, you will identify the importance of nutrients, fluids and fibre and understand their pivotal role in maintaining good health and well-being.

Section 4: Healthy food preparation: In this section, you will cover the key concepts of food preparation and understand what is essential to consider when planning a meal for both yourself and other people.

Section 5: Food safety awareness: This section will introduce you to food safety and will help you understand about personal hygiene, cleaning and contamination.